Shipping

All gifts purchased after the 1st of November 2023 now qualify for our extended Christmas returns policy. Orders have until the 7th of January 2024 for returned items to be received back to our head office.

Order by the following dates and times to receive your items in time for Christmas. (*Subject to change depending on courier service demand)

Order By 2pm.

Express Services Only.

UK – THURSDAY 21st DEC
EUR – TUESDAY 19th DEC
ROTW – FRIDAY 15th DEC

ALL ORDERS OVER £75 QUALIFY FOR FREE UK STANDARD DELIVERY,  OVERSIZED ORDERS MAY BE SUBJECT TO SURCHARGE, WE WILL CONTACT YOU IN THIS CASE.

Customs & Import Tax

Please be advised that for countries outside the EU, as well as the Canary Islands, there may be taxes, fees or other charges that you will be expected to pay. We recommend that you check with your local customs office before placing an order as these charges vary from country to country. We do not have any control over these charges and do not hold current duty rates on file.

If these local import and custom charges are refused or not paid by you, then the item could be returned to Hikerdelic or destroyed. If your order is not returned to us in these circumstances, we may not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned products minus any costs incurred in returning them to The Sporting Lodge.

Please Note

• All postal times are a guide only, as delays in postal services or customs are unfortunately out of our control. We will however do our best to help where we can.
• We do not dispatch on weekends or UK public holidays.
• If an item is out of stock, we will inform you immediately about delivery time.
• All customers are supplied with order tracking details via email.

Orders are normally dispatched within 1 working day, and an email with tracking details will be sent automatically when dispatched.  Please check your spam if you do not receive an email.

You can track your order on the Royal Mail’s Track and Trace website or DHL website.  Please note that if an international order tracking displays the message ‘Leaving the UK’, the parcel will be in customs and as soon as it is released, you will be able to once again monitor the progress of your order.  We estimate that international orders can take up to 14 working days.  It can be much quicker, but occasionally may take longer.  This is normally down to customs clearance and is unfortunately outside of our control, although we do apply the necessary customs labels to facilitate clearance as quickly as possible.

Items that cannot be delivered will generally be taken to your local collection office. If these are not collected within approximately 14 days, they will be automatically returned to Hikerdelic, and a re-shipping charge will be levied for subsequent postage.

Customers OUTSIDE THE EU AND UK will automatically save at the checkout (after shipping location is applied) on the price of the goods as sales taxes are automatically deducted. This will be a saving of approx. 16.67% on the list price.ALL ORDERS OVER £75 QUALIFY FOR FREE UK STANDARD DELIVERY,  OVERSIZED ORDERS MAY BE SUBJECT TO SURCHARGE, WE WILL CONTACT YOU IN THIS CASE.